How can I fix syncing issues in the Mendeley mobile app?
An example of an AI chatbot conversation about troubleshooting the Mendeley mobile app.
How can I fix syncing issues in the Mendeley mobile app?
First, ensure that you have a stable internet connection. Have you checked your Wi-Fi or mobile data?
Yes, my internet is working fine. What else can I try?
Try logging out of the app and then logging back in. This can sometimes resolve syncing issues.
I logged out and back in, but it’s still not syncing.
In that case, try clearing the app cache. Go to your device settings, find Mendeley, and clear the cache.
I cleared the cache, and it seems to be working now! Thanks!
Great to hear! If you have any more questions, feel free to ask.
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