What metrics should I focus on for scaling my business?
An example of an AI chatbot conversation about metrics for scaling success in business.
What metrics should I focus on for scaling my business?
Key metrics include customer acquisition cost, lifetime value, churn rate, and revenue growth.
How do I calculate customer acquisition cost?
You calculate it by dividing your total marketing expenses by the number of new customers acquired in a specific period.
What is a good churn rate for a SaaS company?
A good churn rate for a SaaS company is typically around 5-7% annually, but it can vary by industry.
Can you explain lifetime value in more detail?
Lifetime value (LTV) is the total revenue you can expect from a customer over their entire relationship with your business.
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