What should I do if my MetroCard is lost or stolen?
An example of an AI chatbot conversation about lost or stolen MetroCards.
What should I do if my MetroCard is lost or stolen?
If your MetroCard is lost or stolen, you should report it immediately to the MTA. You can do this online or by calling their customer service.
Can I get a replacement for my lost MetroCard?
Yes, you can get a replacement for your lost MetroCard. If you have registered your card, you can request a replacement online.
What information do I need to provide for the replacement?
You'll need to provide your MetroCard number, personal information, and possibly a police report if it was stolen.
Is there a fee for replacing a lost MetroCard?
Yes, there is usually a fee for replacing a lost MetroCard, but if it was stolen and you have a police report, the fee may be waived.
How long does it take to receive the replacement card?
It typically takes about 7-10 business days to receive your replacement MetroCard in the mail.
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