How can I get a refund for my MetroCard?
An example of an AI chatbot conversation about getting a refund for a MetroCard.
How can I get a refund for my MetroCard?
To request a refund for your MetroCard, you need to visit a MetroCard vending machine or a customer service center.
What if my MetroCard is damaged?
If your MetroCard is damaged, you can bring it to a customer service center for evaluation and possible replacement.
Is there a fee for the refund process?
No, there is no fee for processing a refund on your MetroCard.
How long does it take to receive the refund?
Refunds are typically processed within 7-10 business days after your request is submitted.
Can I get a refund for a monthly pass?
Yes, you can get a refund for a monthly pass if it hasn't been used, but there may be specific conditions.
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