How do I troubleshoot MFA issues?
An example of an AI chatbot conversation about troubleshooting Multi-Factor Authentication issues.
I'm having trouble with my Multi-Factor Authentication. It keeps failing.
I'm here to help! Can you tell me what type of MFA you're using? Is it an app, SMS, or email?
I'm using an authentication app, but it says the code is incorrect.
Let's check a few things. First, ensure your device's time is set correctly. MFA codes are time-sensitive.
I checked, and the time is correct. What else can I do?
Try resetting the app or re-linking your account. If that doesn't work, I can guide you through the re-enrollment process.
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