How can I track my support tickets using the mobile app?
An example of an AI chatbot conversation about tracking support tickets in a mobile app.
How can I track my support tickets using the mobile app?
You can track your support tickets by opening the app, navigating to the 'Tickets' section, and viewing the status of each ticket.
Can I receive notifications for updates on my tickets?
Yes, you can enable notifications in the app settings to receive updates whenever there is a change in your ticket status.
What if I need to add more information to my ticket?
You can edit your ticket by selecting it in the app and choosing the 'Edit' option to add more details.
Is there a way to prioritize my tickets?
Currently, the app does not support prioritizing tickets, but you can mention urgency in your ticket description.
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