How can I improve my customer service with AI?
You can implement AI chatbots to handle common inquiries, freeing up human agents for complex issues.
What are some specific tasks that AI can handle?
AI can manage FAQs, appointment scheduling, order tracking, and even provide personalized recommendations.
Are there any downsides to using AI in customer service?
Yes, AI may struggle with nuanced queries and can sometimes frustrate customers if not properly trained.
How do I choose the right AI chatbot for my business?
Consider factors like integration capabilities, user-friendliness, and the specific needs of your customer base.
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