What are some examples of mock testing for AI chatbots?
Mock testing for AI chatbots involves simulating conversations to evaluate their responses. Examples include role-playing scenarios, using predefined scripts, and testing edge cases.
Can you give me a specific scenario for mock testing?
Sure! One scenario could be a customer service inquiry where the user asks about a product return policy. You can simulate various user emotions like frustration or confusion.
How do I set up a mock testing environment?
You can set up a mock testing environment by creating a test plan, selecting tools for simulation, and defining user personas to interact with the chatbot.
What tools are best for mock testing chatbots?
Some popular tools for mock testing chatbots include Botium, TestMyBot, and Chatbot Testing Frameworks like Rasa.
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