How can I get support for my monitoring package?
An example of an AI chatbot conversation about monitoring package support.
How can I get support for my monitoring package?
You can reach out to our support team via email or chat. What specific issue are you facing?
I'm having trouble setting up alerts for my monitoring package.
I can help with that! Are you using the web interface or the mobile app to set up your alerts?
I'm using the web interface.
Great! Please navigate to the 'Alerts' section in your dashboard, and let me know what options you see.
I see options for email and SMS alerts, but I'm not sure how to configure them.
No problem! Click on 'Email Alerts' first, and I'll guide you through the configuration process.
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