What is your cancellation policy?
An example of an AI chatbot conversation about a moving company's cancellation policy.
What is your cancellation policy?
Our cancellation policy allows you to cancel your booking up to 48 hours before your scheduled move for a full refund.
What if I need to cancel last minute?
If you cancel within 48 hours of your move, a cancellation fee may apply. Please check our terms for specific details.
Can I reschedule my move instead of canceling?
Yes, you can reschedule your move without any fees as long as you notify us at least 24 hours in advance.
How do I cancel my booking?
You can cancel your booking by contacting our customer service team via phone or email.
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