How can I handle difficult conversations as a leader?
An example of an AI chatbot conversation about navigating tough discussions in leadership roles.
How can I handle difficult conversations as a leader?
Navigating difficult conversations requires preparation and empathy. Start by clearly defining the issue and your goals.
What if the other person becomes defensive?
If they become defensive, remain calm and listen actively. Acknowledge their feelings and try to steer the conversation back to the issue.
Can you give me an example of a difficult conversation?
Sure! An example could be addressing a team member's consistent underperformance. You'd want to discuss specific behaviors and their impact.
How do I ensure the conversation is productive?
To ensure productivity, set a positive tone, focus on solutions, and agree on actionable steps at the end of the conversation.
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