How can I handle difficult conversations online?
An example of an AI chatbot conversation about navigating tough discussions in digital spaces.
How can I handle difficult conversations online?
It's important to stay calm and respectful. Start by acknowledging the other person's feelings.
What if the other person gets aggressive?
If they become aggressive, try to de-escalate the situation by not responding with anger. You can say something like, 'I understand you're upset, but let's try to discuss this calmly.'
Should I take a break if things get too heated?
Yes, taking a break can be very helpful. It allows both parties to cool down and reflect before continuing the conversation.
Are there any specific phrases I should avoid?
Avoid phrases that sound accusatory or dismissive, like 'You always' or 'You never.' Instead, focus on 'I feel' statements.
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