How can I improve my communication skills at work?
Improving communication skills involves active listening, clear messaging, and being open to feedback. Would you like tips on any specific area?
Yes, I struggle with giving constructive feedback.
When giving feedback, focus on specific behaviors rather than personal attributes. Use 'I' statements to express how the behavior affects you.
Can you give me an example of a good feedback statement?
Sure! Instead of saying 'You are always late,' you could say 'I noticed you arrived late to the meeting, which made it hard for us to start on time.' This is more constructive.
That makes sense! What about receiving feedback?
When receiving feedback, listen actively, ask clarifying questions, and thank the person for their input. It shows you value their perspective.
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