What are the key features of NLP tools?
NLP tools typically include features like text analysis, sentiment analysis, language translation, and entity recognition.
Can you explain how sentiment analysis works?
Sentiment analysis uses algorithms to determine the emotional tone behind a series of words, helping to understand attitudes.
What is entity recognition in NLP?
Entity recognition identifies and classifies key elements in text, such as names, dates, and locations.
How do NLP tools improve customer service?
NLP tools enhance customer service by automating responses, analyzing customer feedback, and personalizing interactions.
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