How does nonverbal communication affect conflict resolution?
Nonverbal communication plays a crucial role in conflict resolution. It includes body language, facial expressions, and tone of voice, which can convey emotions and intentions that words may not express.
Can you give me examples of nonverbal cues that indicate conflict?
Sure! Common nonverbal cues include crossed arms, avoiding eye contact, tense facial expressions, and aggressive gestures. These can signal discomfort or hostility.
How can I improve my nonverbal communication skills?
To improve your nonverbal communication, practice being aware of your body language, maintain open postures, and observe others' nonverbal signals. Role-playing can also help.
What should I do if I misinterpret someone's nonverbal signals?
If you misinterpret nonverbal signals, it's best to clarify by asking open-ended questions. This can help ensure you understand the other person's feelings accurately.
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