How do I troubleshoot onboarding software issues?
An example of an AI chatbot conversation about troubleshooting onboarding software issues.
I'm having trouble with the onboarding software. It keeps crashing when I try to upload documents.
I'm sorry to hear that! Let's try to troubleshoot this. Can you tell me what type of documents you're trying to upload?
I'm trying to upload PDF files, but it just freezes.
Thanks for the info! Have you tried clearing your browser cache or using a different browser?
I haven't tried that yet. I'll give it a shot and let you know if it works.
Great! If it still doesn't work, we can look into other solutions together.
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