What is your order cancellation policy?
An example of an AI chatbot conversation about order cancellation policies.
What is your order cancellation policy?
You can cancel your order within 24 hours of placing it for a full refund. After that, a restocking fee may apply.
How do I cancel my order?
To cancel your order, please visit the 'My Orders' section in your account and select the order you wish to cancel.
What if I miss the 24-hour window?
If you miss the 24-hour window, please contact our customer service team, and they will assist you with the cancellation process.
Can I change my order instead of canceling it?
Yes, you can change your order within the same 24-hour period. Just follow the same steps in the 'My Orders' section.
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