How can I get my team to embrace the new CRM system?
An example of an AI chatbot conversation about overcoming resistance to CRM adoption.
How can I get my team to embrace the new CRM system?
It's important to address their concerns. Have you discussed the benefits of the CRM with them?
Not really, I just told them it was mandatory.
That might be part of the issue. Try organizing a meeting to explain how it can make their jobs easier.
What if they still resist after that?
You could offer training sessions and highlight success stories from other teams that have benefited from the CRM.
That sounds like a good idea. How do I measure their acceptance?
You can track usage metrics and gather feedback through surveys to see how comfortable they are with the system.
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