What are the latest statistics on patient portal usage?
An example of an AI chatbot conversation about patient portal usage statistics.
What are the latest statistics on patient portal usage?
As of 2023, approximately 60% of patients use online portals to access their health information.
What features do patients use the most on these portals?
Patients primarily use portals for viewing lab results, scheduling appointments, and messaging their healthcare providers.
How does patient portal usage vary by age group?
Younger patients, especially those aged 18-34, tend to use portals more frequently than older age groups.
Are there any barriers to patient portal usage?
Yes, common barriers include lack of digital literacy, privacy concerns, and limited access to technology.
What can healthcare providers do to increase portal usage?
Providers can enhance user experience, offer training sessions, and promote the benefits of using the portal.
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