How do chatbots ensure patient privacy?
Chatbots ensure patient privacy by using encryption, secure data storage, and compliance with regulations like HIPAA.
What kind of data do they collect from patients?
They typically collect basic information like name, contact details, and medical history, but only with consent.
Are there any risks associated with using chatbots in healthcare?
Yes, risks include data breaches and miscommunication, but these can be mitigated with proper security measures.
How can patients protect their privacy when using chatbots?
Patients can protect their privacy by avoiding sharing sensitive information and using chatbots from trusted sources.
What regulations govern chatbot use in healthcare?
Regulations like HIPAA in the U.S. govern the use of chatbots in healthcare to ensure patient privacy and data security.
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