How can AI personalize customer interactions?
AI can analyze customer data to tailor interactions, recommend products, and enhance user experience.
Can you give me an example of how this works in a retail setting?
Sure! In retail, AI can track purchase history and suggest items based on previous buys, making shopping more relevant.
What data does AI use to personalize these interactions?
AI uses data like purchase history, browsing behavior, and customer feedback to create personalized experiences.
Are there any privacy concerns with using AI for this?
Yes, privacy is a concern. It's important to ensure data is collected and used transparently and securely.
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