What should we consider in a post-downtime analysis?
In a post-downtime analysis, consider the root cause, impact assessment, recovery time, and preventive measures.
How do we identify the root cause effectively?
Use techniques like the 5 Whys, Fishbone Diagram, or Fault Tree Analysis to pinpoint the root cause.
What metrics should we track during downtime?
Track metrics like downtime duration, affected services, user impact, and recovery time to evaluate performance.
Can you suggest preventive measures to avoid future downtimes?
Implement regular maintenance, monitoring systems, and redundancy to minimize the risk of future downtimes.
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