What should I do if my product is defective?
An example of an AI chatbot conversation about product issues and resolutions.
What should I do if my product is defective?
I'm sorry to hear that! Can you tell me what the issue is with the product?
The screen is flickering and sometimes it doesn't turn on.
That sounds frustrating. Have you tried resetting the device or checking the power source?
Yes, I tried resetting it, but it didn't help.
In that case, I recommend contacting customer support for a replacement or repair. Would you like the contact details?
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