How can I effectively use a chatbot for customer support?
An example of an AI chatbot conversation about using chatbots for customer support.
How can I effectively use a chatbot for customer support?
You can use a chatbot to handle common inquiries, provide 24/7 support, and escalate complex issues to human agents.
What types of questions can a chatbot handle?
A chatbot can handle FAQs, order tracking, appointment scheduling, and basic troubleshooting.
How do I train a chatbot to improve its responses?
You can train a chatbot by feeding it data from past interactions, using machine learning algorithms, and continuously updating its knowledge base.
Are there any limitations to using chatbots?
Yes, chatbots may struggle with complex queries, emotional understanding, and require regular updates to stay effective.
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