How can we evaluate the performance of our QA team?
An example of an AI chatbot conversation about evaluating QA team performance.
How can we evaluate the performance of our QA team?
Evaluating a QA team's performance can involve several metrics, such as defect density, test coverage, and cycle time. Would you like to explore specific metrics?
Yes, what are some key metrics I should focus on?
Key metrics include defect escape rate, test case pass rate, and the time taken to resolve defects. These can provide insights into the team's efficiency.
How do I calculate the defect escape rate?
The defect escape rate is calculated by dividing the number of defects found in production by the total number of defects found, then multiplying by 100 to get a percentage.
What can we do to improve our QA team's performance?
To improve performance, consider implementing regular training, adopting automation tools, and fostering better communication within the team.
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