What are the best practices for handling user queries in AI chatbots?
The best practices include understanding user intent, providing clear responses, and maintaining context.
How can I improve the accuracy of intent recognition?
You can improve accuracy by training your model with diverse datasets and using natural language processing techniques.
What should I do if the chatbot fails to understand a query?
Implement fallback strategies, such as asking clarifying questions or redirecting to a human agent.
Are there tools that can help with query handling?
Yes, tools like Dialogflow, Rasa, and Microsoft Bot Framework can assist in managing user queries effectively.
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