How can real-time data improve my CRM system?
Real-time data can enhance your CRM by providing up-to-date insights on customer interactions, enabling timely decision-making.
What specific features should I look for in a CRM to utilize real-time data?
Look for features like live dashboards, automated data syncing, and real-time analytics to leverage real-time data effectively.
Can you give me an example of how real-time data has helped a business?
Sure! A retail company used real-time data to track inventory levels, allowing them to restock popular items instantly, boosting sales.
What are the challenges of implementing real-time data in CRM?
Challenges include data integration from multiple sources, ensuring data accuracy, and managing the technology infrastructure.
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