What are some real-world async testing cases for AI chatbots?

What are some real-world async testing cases for AI chatbots?

Real-world async testing cases for AI chatbots include scenarios like customer support, order tracking, and appointment scheduling.

Can you give me an example of an async testing case in customer support?

Sure! An async testing case could involve a user asking about a refund status, and the bot responding with a follow-up message later.

How do you handle user responses that come in after the initial message?

We implement a context management system that keeps track of the conversation history, allowing the bot to respond appropriately.

What tools can I use to test these async scenarios?

You can use tools like Postman for API testing, and frameworks like Cypress or Selenium for end-to-end testing.