What are some real-world examples of AI demonstrating emotional intelligence?
AI has been used in various fields, such as mental health support, customer service, and education, to understand and respond to human emotions.
Can you give me a specific example in mental health?
Sure! One example is Woebot, a chatbot that uses cognitive-behavioral techniques to help users manage their mental health by recognizing their emotional states.
How does Woebot recognize emotions?
Woebot analyzes user inputs for emotional cues, such as word choice and sentiment, to tailor responses that provide support and empathy.
Are there any examples in customer service?
Yes! Companies like Zendesk use AI to analyze customer interactions, allowing chatbots to respond more empathetically and resolve issues effectively.
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