What are some real-world examples of flattening in various industries?

What are some real-world examples of flattening in various industries?

Flattening is a concept used in various industries to simplify processes. For example, in manufacturing, companies flatten their supply chains to reduce costs and improve efficiency.

Can you give me more examples in technology?

Sure! In technology, flattening often refers to reducing layers in software architecture, which can enhance performance and speed up development.

What about in education?

In education, flattening can be seen in the shift towards online learning platforms that eliminate traditional classroom barriers, making education more accessible.

Are there any examples in healthcare?

Yes, in healthcare, flattening can refer to streamlining patient care processes, such as using telemedicine to reduce the need for in-person visits.

How does flattening impact customer service?

Flattening in customer service often involves using AI chatbots to handle inquiries directly, reducing the need for multiple support tiers and improving response times.