What are some real-world examples of metrics used in business?
An example of an AI chatbot conversation about real-world metrics in business.
What are some real-world examples of metrics used in business?
Some common metrics include Net Promoter Score (NPS), Customer Acquisition Cost (CAC), and Return on Investment (ROI).
Can you explain how Net Promoter Score works?
Net Promoter Score measures customer loyalty by asking how likely customers are to recommend a business on a scale of 0-10.
What is a good NPS score?
A good NPS score typically ranges from 30 to 50, while scores above 50 are considered excellent.
How do businesses use Customer Acquisition Cost?
Businesses use CAC to determine how much they spend to acquire a new customer, helping them assess marketing efficiency.
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