What are some real-world testing scenarios for AI chatbots?
Real-world testing scenarios for AI chatbots include customer support interactions, booking systems, and troubleshooting.
Can you give me an example of a customer support interaction?
Sure! A user might ask about their order status, and the chatbot would retrieve and provide the relevant information.
How do you test the chatbot's responses in these scenarios?
Testing involves simulating user queries, analyzing responses for accuracy, and ensuring the chatbot handles various intents.
What tools can I use for testing AI chatbots?
You can use tools like Botium, TestMyBot, or custom scripts to automate and evaluate chatbot interactions.
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