How can I reduce churn rate in my business?
To reduce churn rate, you can focus on improving customer satisfaction, offering personalized experiences, and analyzing feedback.
What are some specific strategies I can implement?
Consider implementing loyalty programs, regular check-ins with customers, and providing excellent customer support.
How do I measure churn rate effectively?
You can measure churn rate by dividing the number of customers lost during a period by the total number of customers at the start of that period.
What tools can help me track customer feedback?
Tools like SurveyMonkey, Typeform, and NPS tools can help you gather and analyze customer feedback effectively.
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