I need help with my order issue
An example of an AI chatbot conversation about reporting an issue with an order.
I received the wrong item in my order, what should I do?
I'm sorry to hear that! Can you please provide me with your order number?
Sure, my order number is 123456.
Thank you! I will check the details of your order and assist you with the return process.
How long will it take to get the correct item?
Once we process the return, it usually takes 3-5 business days to ship the correct item.
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