What are the average response times for different communication channels?
An example of an AI chatbot conversation about response times across various communication channels.
What are the average response times for different communication channels?
Response times can vary significantly. For example, emails typically take 24-48 hours, while live chat can be immediate.
How does social media compare to email in terms of response time?
Social media usually has a faster response time, often within a few hours, compared to email's 24-48 hours.
What about phone calls? Are they quicker?
Yes, phone calls generally provide immediate responses, making them the fastest channel for communication.
Are there any channels that have slower response times?
Yes, traditional mail can take several days or even weeks, making it one of the slowest communication channels.
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