What are the exemptions for return fees?

What are the exemptions for return fees?

Return fee exemptions typically apply to defective items, wrong items sent, or items returned within a specific time frame.

Are there any specific conditions I need to meet for these exemptions?

Yes, items usually need to be unused, in original packaging, and returned within a certain period, like 30 days.

What if I received a damaged item?

If you received a damaged item, you should report it immediately, and you may be eligible for a full refund without a return fee.

How do I initiate a return for an exempt item?

To initiate a return, contact customer service with your order details and explain the reason for the return.