What is the return policy for auction items?
An example of an AI chatbot conversation about return policies for auction items.
What is the return policy for auction items?
Our return policy for auction items states that all sales are final. However, if the item is significantly not as described, you may request a return within 7 days.
What does 'significantly not as described' mean?
'Significantly not as described' means that the item you received differs greatly from the description or images provided in the auction listing.
How do I initiate a return if my item qualifies?
To initiate a return, please contact our customer service with your order details and a description of the issue within the 7-day window.
Will I get a full refund if my return is accepted?
Yes, if your return is accepted, you will receive a full refund, including the original shipping costs.
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