What is a reward tier structure?
An example of an AI chatbot conversation about reward tier structures in loyalty programs.
Can you explain what a reward tier structure is?
Sure! A reward tier structure is a system used in loyalty programs where customers earn rewards based on their spending or engagement levels.
How does it typically work?
Typically, customers are placed in different tiers based on their points or spending. Higher tiers offer better rewards.
What are some common tiers in these structures?
Common tiers include Bronze, Silver, Gold, and Platinum, each offering increasing benefits and rewards.
Can you give me an example of rewards for each tier?
Of course! For example, Bronze might offer 1% cashback, Silver 2%, Gold 5%, and Platinum 10% plus exclusive offers.
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