What are the ride cancellation policies?
An example of an AI chatbot conversation about ride cancellation policies.
What are the ride cancellation policies for your service?
Our ride cancellation policy allows you to cancel a ride up to 5 minutes before the scheduled pickup without any charge.
What happens if I cancel after the 5-minute window?
If you cancel after the 5-minute window, a cancellation fee may apply, which varies based on the ride type.
Can I get a refund if I cancel my ride?
Refunds are typically not issued for cancellations made after the 5-minute window, but you can check our terms for specific cases.
Are there any exceptions to the cancellation policy?
Yes, exceptions may apply in cases of emergencies or technical issues. Please contact customer support for assistance.
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