How accessible are rideshare services in NYC for people with disabilities?

How accessible are rideshare services in NYC for people with disabilities?

Rideshare services in NYC have made significant improvements in accessibility, but challenges remain. Many companies offer vehicles that are wheelchair accessible, but availability can vary.

What specific features do these accessible rideshare vehicles have?

Accessible rideshare vehicles typically have ramps or lifts for wheelchair access, securement systems for wheelchairs, and trained drivers who can assist passengers with disabilities.

Are there any apps that help find accessible rideshare options?

Yes, apps like Uber and Lyft have options to request accessible vehicles. Additionally, there are specialized services like GoGoGrandparent that cater specifically to seniors and individuals with disabilities.

What should I do if I encounter issues with accessibility during a ride?

If you face accessibility issues, you can report the problem through the rideshare app. It's also helpful to contact customer support directly to ensure your concerns are addressed.