What are the risks of using emotion theming in marketing?
Using emotion theming can lead to misinterpretation of messages, alienating some audiences and causing backlash.
Can you give me an example of a brand that faced backlash due to emotion theming?
Sure! A notable example is the Pepsi ad featuring Kendall Jenner, which was criticized for trivializing social justice movements.
How can brands mitigate these risks?
Brands can conduct thorough audience research, test campaigns with focus groups, and ensure authenticity in their messaging.
Are there any benefits to using emotion theming?
Yes, when done right, emotion theming can create strong connections with audiences and enhance brand loyalty.
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