What are the risks of outsourcing quality assurance?
Outsourcing quality assurance can lead to several risks, including loss of control over the process, communication barriers, and potential quality issues.
Can you elaborate on the communication barriers?
Certainly! Communication barriers can arise due to time zone differences, language issues, and cultural misunderstandings, which can affect project outcomes.
How can companies mitigate these risks?
Companies can mitigate these risks by establishing clear communication protocols, choosing reputable outsourcing partners, and maintaining regular oversight.
Are there any specific examples of quality issues from outsourcing?
Yes, there have been cases where outsourced QA teams missed critical bugs due to lack of context or understanding of the product, leading to user dissatisfaction.
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