What is the role of ISO standards in business?
ISO standards provide a framework for quality management, ensuring consistency and efficiency in processes.
How do these standards impact customer satisfaction?
They enhance customer satisfaction by ensuring products and services meet consistent quality and safety requirements.
Can you give examples of specific ISO standards?
Sure! Examples include ISO 9001 for quality management and ISO 14001 for environmental management.
Are there any benefits to obtaining ISO certification?
Yes, benefits include improved efficiency, reduced costs, and increased marketability.
How can a company get started with ISO certification?
A company can start by assessing its current processes, identifying gaps, and then implementing the necessary changes to meet ISO requirements.
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