What is the role of mediation in conflict resolution?

What is the role of mediation in conflict resolution?

Mediation serves as a neutral process where a mediator helps parties in conflict to communicate and negotiate.

How does mediation differ from arbitration?

Unlike arbitration, where a third party makes a binding decision, mediation focuses on facilitating dialogue and mutual agreement.

Can you give me an example of a situation where mediation is effective?

Sure! Mediation is effective in family disputes, such as divorce, where both parties seek a collaborative solution.

What skills should a good mediator have?

A good mediator should have strong communication skills, empathy, neutrality, and the ability to manage conflicts constructively.

Is mediation always successful?

While mediation can be very effective, it may not always lead to a resolution. Success depends on the willingness of both parties to cooperate.