What is the role of mediators in conflict resolution?
Mediators facilitate communication between conflicting parties to help them reach a mutually acceptable agreement.
How do mediators differ from arbitrators?
Unlike arbitrators, who make binding decisions, mediators guide discussions and help parties find their own solutions.
Can you give an example of a situation where mediation is effective?
Mediation is effective in family disputes, such as divorce, where parties need to negotiate terms amicably.
What skills are important for a mediator to have?
Key skills include active listening, empathy, neutrality, and the ability to manage emotions and conflicts.
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