What is the role of mediators in conflict resolution?
Mediators facilitate communication between conflicting parties to help them reach a mutually acceptable agreement.
How do mediators differ from arbitrators?
Mediators assist in negotiation and dialogue, while arbitrators make binding decisions based on the evidence presented.
Can you give an example of a successful mediation?
Sure! In a workplace dispute, a mediator helped employees express their concerns, leading to a collaborative solution.
What skills are essential for a mediator?
Key skills include active listening, empathy, neutrality, and the ability to facilitate discussions effectively.
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