What is the role of a Scrum Master in conflict resolution?
An example of an AI chatbot conversation about the Scrum Master's role in resolving team conflicts.
What is the role of a Scrum Master in conflict resolution?
The Scrum Master facilitates conflict resolution by promoting open communication and collaboration among team members.
Can you give me an example of how a Scrum Master might handle a conflict?
Sure! If two team members disagree on a task approach, the Scrum Master might organize a meeting to discuss their perspectives and find common ground.
What skills does a Scrum Master need for effective conflict resolution?
Key skills include active listening, empathy, negotiation, and the ability to foster a safe environment for discussion.
How can a Scrum Master prevent conflicts from arising in the first place?
By encouraging clear communication, setting expectations, and building strong team relationships, a Scrum Master can help prevent conflicts.
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