What is the role of social media in engagement?
Social media plays a crucial role in engagement by facilitating communication and interaction between users and brands.
Can you give examples of how businesses use social media for engagement?
Sure! Businesses often use social media for customer service, running contests, sharing user-generated content, and engaging in conversations.
How does social media influence customer loyalty?
Social media fosters customer loyalty by creating a community, providing personalized experiences, and allowing direct feedback.
What are some effective strategies for increasing engagement on social media?
Effective strategies include posting regularly, using interactive content like polls, responding to comments, and collaborating with influencers.
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