What is root cause analysis and how can it help my business?
Root cause analysis (RCA) is a method used to identify the underlying reasons for a problem. It helps businesses prevent future issues.
Can you give me an example of how RCA is applied in a real-world scenario?
Sure! For instance, if a manufacturing defect occurs, RCA would involve investigating the production process to find the source of the defect.
What tools or techniques are commonly used in root cause analysis?
Common tools include the 5 Whys, Fishbone Diagram, and Pareto Analysis, which help in systematically identifying causes.
How long does a typical root cause analysis take?
The duration varies based on the complexity of the issue, but it can take anywhere from a few hours to several weeks.
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