How should I handle an incident in my Ruby on Rails application?
First, assess the severity of the incident. Is it a minor bug or a critical failure?
It's a critical failure; users can't log in.
In that case, quickly gather your team and start a communication channel. Document the issue and any error messages.
What steps should we take to fix it?
Identify the root cause, roll back any recent changes if necessary, and deploy a fix as soon as possible.
How can we prevent this from happening again?
Implement better monitoring, conduct regular code reviews, and consider adding automated tests for critical features.
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